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OUR COMPANY

We’re transforming small business banking

Business owners need financial services that work the way today’s small businesses work.

Our Company

OUR MISSION

To empower small businesses to thrive by enabling access to the financial services they need.

We believe it’s time to turn financing into fuel, to empower business owners with the access, tools, insights, and financial services they need to keep growing. By bringing together technology, data, and people, we’re building a smarter, more intuitive kind of banking.

SmartBiz - Serving Small Business Owners

OUR ORIGIN

We’re not like big banks. We’re your dedicated small business financial partner.

On the heels of the Great Recession, a team of technologists, entrepreneurs, and finance professionals came together to find an easier way for small businesses to apply for and secure low-cost funds from banks.

United in the belief that the right capital at the right time can enable any small business to thrive, the SmartBiz team committed themselves to connecting every entrepreneur with the funds they need to fortify and grow their businesses. Now we’ve expanded our vision and are building the nation’s leading small business bank.

Main Street America Small Business Owners

OUR IMPACT

We’re fueling the growth of our small business customers through thoughtful innovation.

Gone are the days of complicated, slow, and outdated banking processes designed for large businesses. We've redefined the banking journey specifically for small businesses by combining cutting-edge technology and personalized customer support. 

off-road vixen

Our daily efforts show up in the world in immediate and measurable ways

$ 9 B
In capital delivered*
230 K
Small businesses funded*

our people

Leading the way in small business banking with a dedicated and diverse team.

We’re a diverse and distributed team of technologists, entrepreneurs, and financial services professionals working together to build the nation’s leading small business bank. We’re making bold moves and scaling quickly under the committed leadership of an executive team that understands the unique challenges faced by small business owners and is committed to being a true partner in their journey toward growth and success.

SmartBiz - Our Company

Leadership Team

Evan Singer

Chief Executive Officer

Gerard Buccino

President

Joe Schenone

Chief Financial Officer

Karen Sanchez

Bank Operations Officer

Jacob Lang

Chief Compliance Officer

Louis daRosa

Chief Technology Officer

Matt Tilton

Chief Lending Officer

Erin Shanley

Vice President, Credit

Board of Directors

SmartBiz Bank’s board combines expertise in fintech, risk management, regulatory compliance, SBA and community banking to help the organization build the future of small business banking

Reporting Misconduct: Speak Up Safely

At SmartBiz Bank, integrity is at the core of everything we do. If you believe someone has acted improperly, we want to know about it.

We partner with Syntrio, an independent provider, to provide this confidential channel for reporting suspected fraud, unethical behavior, or regulatory violations. Syntrio’s role is to receive reports regarding misconduct and forward them directly to our designated team for review. Customer service complaints are routed differently and should be sent to support@smartbizbank.com.

  • Make a Report - Submit a report securely through Syntrio 
  • Reports can be made anonymously.
  • Syntrio is committed to protecting your identity and confidentiality.
  • SmartBiz Bank will not tolerate retaliation against anyone who raises a concern in good faith.

Note: For customer service complaints, please reach out to our support team at support@smartbizbank.com or visit our Help Center for assistance.

Misconduct reports

Learn more about SmartBiz Bank

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For any media inquiries contact media@smartbizloans.com

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*Numbers based on internal reporting over the last 10 years of facilitating loans.