- Financing solutions Connecting small business owners with financing solutions
- How it works Learn how we make the complex clear and the process seamless.
- About us We’re your dedicated small business financial partner.
- Resources Guidance, tools, and support to help your business thrive.
OUR COMPANY
We’re transforming small business banking
Business owners need financial services that work the way today’s small businesses work.

OUR MISSION
To empower small businesses to thrive by enabling access to the financial services they need.
We believe it’s time to turn financing into fuel, to empower business owners with the access, tools, insights, and financial services they need to keep growing. By bringing together technology, data, and people, we’re building a smarter, more intuitive kind of banking.

OUR ORIGIN
We’re not like big banks. We’re your dedicated small business financial partner.
On the heels of the Great Recession, a team of technologists, entrepreneurs, and finance professionals came together to find an easier way for small businesses to apply for and secure low-cost funds from banks.
United in the belief that the right capital at the right time can enable any small business to thrive, the SmartBiz team committed themselves to connecting every entrepreneur with the funds they need to fortify and grow their businesses. Now we’ve expanded our vision and are building the nation’s leading small business bank.

OUR IMPACT
We’re fueling the growth of our small business customers through thoughtful innovation.
Gone are the days of complicated, slow, and outdated banking processes designed for large businesses. We've redefined the banking journey specifically for small businesses by combining cutting-edge technology and personalized customer support.

Our daily efforts show up in the world in immediate and measurable ways
$
9
B
In capital delivered*
230
K
Small businesses funded*
our people
Leading the way in small business banking with a dedicated and diverse team.
We’re a diverse and distributed team of technologists, entrepreneurs, and financial services professionals working together to build the nation’s leading small business bank. We’re making bold moves and scaling quickly under the committed leadership of an executive team that understands the unique challenges faced by small business owners and is committed to being a true partner in their journey toward growth and success.

Leadership Team
Evan Singer
Chief Executive Officer
Evan Singer
Chief Executive Officer
Gerard Buccino
President
Gerard Buccino
President
Joe Schenone
Chief Financial Officer
Joe Schenone
Chief Financial Officer
Karen Sanchez
Bank Operations Officer
Karen Sanchez
Bank Operations Officer
Jacob Lang
Chief Compliance Officer
Jacob Lang
Chief Compliance Officer
Louis daRosa
Chief Technology Officer
Louis daRosa
Chief Technology Officer
Matt Tilton
Chief Lending Officer
Matt Tilton
Chief Lending Officer
Erin Shanley
Vice President, Credit
Erin Shanley
Vice President, Credit
Board of Directors
SmartBiz Bank’s board combines expertise in fintech, risk management, regulatory compliance, SBA and community banking to help the organization build the future of small business banking
Reporting Misconduct: Speak Up Safely
At SmartBiz Bank, integrity is at the core of everything we do. If you believe someone has acted improperly, we want to know about it.
We partner with Syntrio, an independent provider, to provide this confidential channel for reporting suspected fraud, unethical behavior, or regulatory violations. Syntrio’s role is to receive reports regarding misconduct and forward them directly to our designated team for review. Customer service complaints are routed differently and should be sent to support@smartbizbank.com.
- Make a Report - Submit a report securely through Syntrio
- Reports can be made anonymously.
- Syntrio is committed to protecting your identity and confidentiality.
- SmartBiz Bank will not tolerate retaliation against anyone who raises a concern in good faith.
Note: For customer service complaints, please reach out to our support team at support@smartbizbank.com or visit our Help Center for assistance.
